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IT Support

IT Support

We specialize in providing personalized IT support services for Small Office/Home Office (SOHO) businesses that lack a dedicated tech support team. Our team of dedicated and skilled technicians offers remote and on-site assistance to ensure your technology runs smoothly.

Whether you need help with installations, upgrades, troubleshooting, or continuous on-demand support, we’ve got you covered. Here’s what we offer:

  • Remote and On-Site Assistance: Tailored to your convenience and needs.
  • Hardware/Software Installations: Setting up your devices and applications seamlessly.
  • Upgrades: Keeping your technology up-to-date with the latest advancements.
  • Troubleshooting: Resolving technical issues quickly and efficiently.
  • Continuous or On-Demand Support: Flexible support options to suit your business model.

We’re here to ensure your tech works flawlessly, so you can focus on growing your business.

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Network/Server Configuration

Our network configuration services cater to SOHO to medium-semi large offices, offering both consultancy and hands-on implementation to improve your network performance and technologies. We provide a full suite of services including, but not limited to:

  • Consultation Services: Identifying opportunities to enhance network performance and technologies.
  • Custom Solutions: Designing and implementing NAS, file servers, VPN servers, web applications and more tailored to your business needs.
  • Network Troubleshooting: Diagnosing and resolving network issues promptly.
  • Infrastructure Overhaul: Rebuilding or upgrading your existing network infrastructure for optimal performance.
  • Server Management: Ensuring your servers are running smoothly and efficiently.
  • Ongoing Technical Support: Each project will include a minimum of 5 hours of technical support to ensure successful implementation and maintenance.

We aim to provide robust and reliable network solutions that adapt to your business demands.

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Network Configuration
Security Audits

Security Audits

Our security audits are designed to thoroughly scan your infrastructure and provide actionable recommendations to improve your security posture. We offer a range of services tailored to protect your business from potential threats:

  • Infrastructure Scans: Identifying vulnerabilities within your network.
  • Risk Assessments: Evaluating potential risks and their impact on your business.
  • Security Recommendations: Providing detailed strategies to strengthen your security measures.
  • Implementation of Security Measures: Installing and configuring firewalls, EDR solutions, patching vulnerabilities and other security technologies.
  • Support Hours: Including additional support hours to ensure the effectiveness of implemented security measures.

We’re committed to safeguarding your business with comprehensive and tailored security solutions.

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For more information on our services, or to inquire about custom solutions, please send us a message and we'll be happy to assist you.